Terms and Conditions

Holden Natural Health Terms & Conditions

Terms of Sale
Please read these terms and conditions of sale carefully, please come back to this page for future reference. It is also advisable to retain a copy of your sales order for future reference in your email inbox.

Order Dispatch
We only dispatch orders on Tuesday to Thursday, excluding bank holidays. Provided we receive your order by 12 noon, we aim to dispatch it on the same day. International orders will normally arrive within 10 working days.

Back Orders
Occasionally items that are out of stock will be put on back order, and we will advise you by email of the anticipated dispatch date.

Faulty Goods
If a product is found to be defective, then it will be replaced in accordance with your statutory rights.

Returns Policy
Customers may return unwanted products within 7 days. A full refund will be made within 30 days provided the product is unopened, unused and in sound condition. The customer will need to pay the return carriage cost.

Privacy Policy
We collect information about our customers for the following reasons only:
To receive and fulfil orders.
To administer the basic functions of the website in the interests of effective and efficient customer service.
We will not disclose your information to any third party, other than for the purpose of delivering your order.
To discuss any issues arising with respect to the above, contact our sales department at:
sales@holdennaturalhealth.com or (+44) 01372 921 200
Holden Natural Health Ltd.

Our rights
Holden Natural Health reserves the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such a change. It is your responsibility to check regularly to determine whether these conditions have been changed. If you do not agree to any change to the conditions then you must stop using the website.

Description and price of the goods
The description and price of the goods you order will be as shown through the Holden Natural Health Shop at the time you place your order.
The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Holden Natural Health will inform you (as detailed on the delivery page), as soon as possible and refund or credit you for any sum that has been paid by you or debited from your credit or debit card for the goods.